Privacy Policy

Funeral Stationery 4U: Our Commitment to Your Privacy

Welcome to Your privacy is paramount to us, and we’re committed to protecting it. This document outlines how we handle your data with care and respect.

Updates to Our Privacy Policy

Our privacy practices may evolve over time. For the latest information, please review this policy periodically. Rest assured, any changes will be clearly posted here.

Your Information: Collection and Use

To provide you with our bespoke services, we’ll ask for some personal details. Here’s how we categorise the data we collect:

  • Non-Personal Information: This is data that doesn’t reveal your identity. It includes statistics like the number of visits to our pages, which helps us improve our website.
  • Personal Information: This is data that identifies you, such as your name, address, or contact details. We use this information solely to fulfil the services you’ve requested.

IP Addresses and Cookies

We use your IP address to fine-tune our site to your needs and to ensure our website runs smoothly. Cookies, small text files placed on your device, help enhance your browsing experience. You can disable cookies, but doing so may limit some functionality on our site.

Google Search Ads and Data Use

We use Google Search Ads to help users find our services more easily. Here’s what this means for you:

  • Search-Related Advertising: Our ads may appear in Google’s search results or on other sites within Google’s search partners network based on the search terms you use.
  • No Interest-Based Targeting: We only use search ads, so our advertising is based on the keywords you type into Google, not on your browsing history or personal preferences.
  • Data Handling: Google may collect data about the search queries to provide and improve its advertising services in accordance with its privacy policy.
  • User Control: You have control over the types of ads you see. Google allows you to adjust your ad settings to tailor the relevance of the ads you are shown. Visit Ad Settings to manage these preferences.
  • Commitment to Privacy: We are committed to maintaining your trust and privacy. If you have questions about our use of Google Search Ads or how your data is being managed, please contact us for further information.

For more information on Google’s data practices and your privacy, please refer to Google’s Privacy & Terms.

Analytics and User Interaction Tracking

To continuously improve our website and services, we use Hotjar, an analytics and feedback tool that helps us understand how our visitors use the site. Here’s what you should know:

  • User Behaviour: Hotjar records mouse clicks, mouse movements, and scrolling activity. However, it does not record keystroke information.
  • Anonymity: We only receive anonymised reports from Hotjar; we don’t see individual users’ personal data.
  • Opting Out: If you prefer not to be part of this data collection, Hotjar allows you to opt out on all websites that use it. Visit Hotjar’s opt-out page for more information.

We also use Google Analytics to evaluate our site’s performance and we respect your privacy choices. Please contact us if you have any questions or need assistance with opting out.